Category Archives: Sprint

Call from Sprint Corporate

Posted on July 23, 2010 by sandinak

So got a call from Mr. Sprint Ombudsman .. who was following up to make sure I got a call from the Local sprint manager. I did in fact get that call ( as blogged about earlier ) and I … Continue reading →

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Sprint Aircard Return

Posted on July 23, 2010 by sandinak

So I got a call from the Local manager of the Sprint Store. They are going to take the aircard as a full return! Yay. This means that there will be no cost to me. I have an apt to … Continue reading →

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Another Sprint F’up?

Posted on July 22, 2010 by sandinak

So I get a call from one of my friends last night, and guess what?! His brother-in-law ALSO got a horrendous bill from Sprint. Same circumstances. Not sure if the store told him the same thing but wow .. this … Continue reading →

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Call from Sprint

Posted on July 21, 2010 by sandinak

More information… they asked several questions: – where is the store – who was the sales person They’re undecided wether they are going to allow me to return the unit… because they want to talk to the DM and the … Continue reading →

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Sprint Phonecall

Posted on July 20, 2010 by sandinak

Wow .. so apparently people do listen ( and read the internet ). Just got a phone call from them. Continue reading →

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Sprint Adjustment

Posted on July 20, 2010 by sandinak

This is definately a step in the right direction. They performed an adjustment, but didn’t change my account type on my new card to the unlimited access which matches the old card. Continue reading →

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Word back from Sprint…

Posted on July 19, 2010 by sandinak

Got this back .. I think it was a form letter .. but not sure .. we’ll see how it goes. Case ID 30126074 Thank you for contacting Sprint. We have received your email and a member of our Business … Continue reading →

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Nice Friendly Email

Posted on July 19, 2010 by sandinak

So just sent this email as a response to their ‘Customer Service Survey’… boy those things can be convenient some times… o Whom it may Concern, The phonecall that I had this morning with customer service was less than well … Continue reading →

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How to talk to Sprint…

Posted on July 19, 2010 by sandinak

Found this useful url … “How to get Sprint PCS to listen to your complaint” And have posted my complaint as well as the location of this URL.. Submission Confirmation: 2000B Acknowledgment & Fax Cover sheet to submit additional information. … Continue reading →

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Sprint Has Terrible Customer Service

Posted on July 19, 2010 by sandinak

Sprint has tried to screw me over ( Again ) and I am taking the fight to them this time. Continue reading →

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