Got this back .. I think it was a form letter .. but not sure .. we’ll see how it goes.
Case ID 30126074
Thank you for contacting Sprint. We have received your email and a
member of our Business Customer Service team will call you within the
next 24 hours to address your concerns. Our goal is to make sure you
can say “YES” when asked if your issue has been resolved.
We appreciate your business and look forward to speaking with you soon.
Business Customer Service Team
Dedicated to Excellence!