Found this useful url … “How to get Sprint PCS to listen to your complaint” And have posted my complaint as well as the location of this URL..
Submission Confirmation: 2000B
Acknowledgment & Fax Cover sheet to submit additional information.
Filling for: Branson Matheson has been received by the FCC. Thanks for your information. When inquiring about your complaint, be sure to reference this number: 10-C00232458 and, be sure to mention that you filed this complaint over the internet.
I hope this gets their attention. Also have filed with several of the online mobile carrier watch dog groups.